Finastra – Banking Wire Payments, SaaS, Complex Systems

Imagine this… A wire transfer platform that can send millions instantly to the right person through the correct payment rail, making the process seamless and easy. The Problem Time=Money, and in the fast-paced bank wire transfer business, the more transactions you process, the more fees you can charge. This platform’s piecemeal design resulted in outdated ...

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Rapid Fintech – SaaS Banking Platform, Complex Systems

Imagine this: A banking application targeting inexperienced bank tellers (the persona) to perform large-sum wire transfers efficiently. The problem: Bank tellers are typically low-trained high-turnover, and low-security employees tasked with generating high-value wire transfers for in-branch customers. The current slate of products needs to be simplified for this persona, leading to an inefficient error-laden process. ...

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