Self Activation is one part of the larger project. Here, the task was to create a self installation/self activation for a smart home service that’s fast and easy.

The Challenge

Installing a smart home system is not an easy task, especially if you have to do this yourself (i.e. self Activation). So, in order to start the user journey on a good not, the registration process, where you activate your account and set up your base station has to to be smooth. Creating a self activation process that works well even for the novice user, was the challenge.